Shipping & Product Policy
Shipping & Product Policy
1. Product Range
We offer a wide variety of private-label health, wellness, and beauty products including:
- Skincare – creams, serums, masks
- Hair Care – growth serums, scalp treatments
- Digestive Health – gut powders and capsules
- Fitness Supplements – pre-/post-workout formulas
- Longevity – healthy aging blends
- Mood & Focus – adaptogens, nootropics
- Sleep Support – natural and melatonin options
- Pet Care – supplements and grooming items
- Limited Pre-Buys – exclusive product drops
Note: Some products (like skincare and pet care) are only available in the US.
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2. Order Fulfillment
- Processing: 2–5 business days
- Bulk orders (200+): 5–10 business days
- You may cancel/edit your order within 2 hours
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3. Shipping
- All products ship from the United States
- Carriers: **USPS (domestic), FedEx (international)
- No shipping to military bases or PO Boxes
Sample Rates:
| Region | Weight | Price | Est. Delivery |
|--------|--------|-------|----------------|
| US Std | 0–0.5 lb | $4.50 | 1–4 business days |
| US Priority | 0–1.0 lb | $9.00 | 1–3 business days |
| Canada | 0–1.0 lb | $17.00 | 2–5 business days |
| Europe | 0–1.0 lb | $18.00 | 2–5 business days |
| Asia/AU | 0–1.0 lb | $20.00 | 2–5 business days |
International customers are responsible for customs/import fees.
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4. Returns & Cancellations
Eligible Refunds:
- Misprinted, damaged, or defective items (within 30 days)
- Lost in transit (within 30 days after expected delivery)
Not Eligible:
- Buyer’s remorse
- Incorrect address or unclaimed packages
- Customs rejections or product bans
- Cancellation after shipping begins
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5. Business Controls
We enforce strong internal controls to protect your orders including address verification, tracking, inventory logging, and employee access management.
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6. Customer Expectations
- Fulfillment: 2–5 days, Delivery: 1–5 days
- Customs/import fees apply internationally
- Free shipping may be included in product pricing
- Returns only accepted for damage/loss
- Orders can only be cancelled within 2 hours
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*Questions? Contact us anytime.*